At this time, we are not accepting any returns. All sales are final, including pre-orders. Exchanges are allowed until August 16th, 2024. Please see our Returns & Refunds page for more information on making returns, getting a refund, and repairing an item.
At this time, we are not accepting any returns. All sales are final, including pre-orders. Exchanges are allowed until August 16th, 2024. Please see our Returns & Refunds page for more information on making returns, getting a refund, and repairing an item.
Pleiades dresses are by nature very limited and as such do not go on sale often. At this time, we do not offer price matching. All sales are final, which will make your item no longer eligible for exchange or return.
Pleiades dresses are by nature very limited and as such do not go on sale often. At this time, we do not offer price matching. All sales are final, which will make your item no longer eligible for exchange or return.
To accommodate the incredible response to closing out our shop, we are limiting the number of satin bags given in each order.
To accommodate the incredible response to closing out our shop, we are limiting the number of satin bags given in each order.
On every listing there is a size chart specific to each dress that should give you basic guidelines of what the right size is for you! Please email us at hello@pleiades-designs.com if you have any further questions.
On every listing there is a size chart specific to each dress that should give you basic guidelines of what the right size is for you! Please email us at hello@pleiades-designs.com if you have any further questions.
We do not offer custom dresses at this time, but we will always have new and beautiful styles coming your way!
We do not offer custom dresses at this time, but we will always have new and beautiful styles coming your way!
We have limited quantity releases every couple weeks that are available until items sell out. You can get updates and details of future releases on our website or by subscribing to our newsletter.
We have limited quantity releases every couple weeks that are available until items sell out. You can get updates and details of future releases on our website or by subscribing to our newsletter.
Most product listings have specific care instructions on our website. If you cannot find instructions, we recommend that all washable items be hand washed cold or on a delicate cycle if possible and line dried, especially for more delicate fabrics.
Sizing on items runs standard unless mentioned in description.
Most product listings have specific care instructions on our website. If you cannot find instructions, we recommend that all washable items be hand washed cold or on a delicate cycle if possible and line dried, especially for more delicate fabrics.
Sizing on items runs standard unless mentioned in description.
A confirmation email will be sent to the email you provided at checkout. Please be sure to check all of your email folders, otherwise there might have been an error when entering your email address at checkout. Please email us directly at hello@pleiades-designs.com and we can look up your order number and send you tracking information.
A confirmation email will be sent to the email you provided at checkout. Please be sure to check all of your email folders, otherwise there might have been an error when entering your email address at checkout. Please email us directly at hello@pleiades-designs.com and we can look up your order number and send you tracking information.
We recommend checking with your neighbors, as well as calling your local postal office with the tracking number on hand. If you've done those things, please email us at hello@pleaides-designs.com as soon as possible and we will do our very best to help!
We recommend checking with your neighbors, as well as calling your local postal office with the tracking number on hand. If you've done those things, please email us at hello@pleaides-designs.com as soon as possible and we will do our very best to help!
Email us at hello@pleiades-designs.com right away and we will absolutely make it right! Please see our policy for the details on returns/exchanges as well as timeframes for both.
Email us at hello@pleiades-designs.com right away and we will absolutely make it right! Please see our policy for the details on returns/exchanges as well as timeframes for both.
By using our website you are agreeing to the use of cookies and or other methods of collecting data on purchases, and custom information. This information is protected and will not be sold or used by any party other than Pleiades Designs.
By using our website you are agreeing to the use of cookies and or other methods of collecting data on purchases, and custom information. This information is protected and will not be sold or used by any party other than Pleiades Designs.